Effective Date: July 28, 2026
Welcome to Tours Peleceer (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://tours.peleceer.co.ke and use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
When you make an inquiry, request a quotation, subscribe to our newsletter, or book a tour, we may collect:
- Full name
- Email address
- Telephone number
- Country of residence
- Travel preferences
- Number of travelers
- Tour dates
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral website
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process tour bookings
- Respond to inquiries
- Prepare quotations
- Confirm reservations
- Improve our website
- Personalize your browsing experience
- Send booking confirmations
- Send promotional offers (only where permitted)
- Provide customer support
- Comply with legal obligations
3. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze visitor traffic
- Enhance user experience
You can disable cookies through your browser settings, although some website features may not function properly.
4. Third-Party Services
We may use trusted third-party providers, including:
- Payment gateways
- Google Analytics
- Google Maps
- Email marketing services
- Social media platforms
- Booking management systems
These providers may collect information according to their own privacy policies.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
- Hotels and lodges
- Airlines
- Tour guides
- Transport providers
- National park authorities
- Payment processors
- Government authorities where required by law
Only the information necessary to provide your travel services will be shared.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no method of internet transmission is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete your booking
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal information
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. International Visitors
If you access our website from outside Kenya, your information may be processed and stored in Kenya or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page together with the updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us.
Tours Peleceer
Website: https://tours.peleceer.co.ke
Email: info@tours.peleceer.co.ke
Phone: +254 722 000 810
Address: Nairobi, Kenya
Consent
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.