Effective Date: July 28, 2026
Welcome to Tours Peleceer (“Tours Peleceer”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website https://tours.peleceer.co.ke and all tours, travel services, and bookings offered by Tours Peleceer.
By accessing our website or booking any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
1. Definitions
- Company refers to Tours Peleceer.
- Website refers to https://tours.peleceer.co.ke.
- Customer, Guest, or Traveler refers to any individual making an inquiry or booking with Tours Peleceer.
- Services include tours, safaris, hotel reservations, airport transfers, transport, travel planning, excursions, and related travel services.
2. Booking Policy
Bookings may be made through:
- Our website
- Telephone
- Authorized representatives
A booking is confirmed only after:
- Receipt of the required deposit or full payment (where applicable).
- Written confirmation from Tours Peleceer.
We reserve the right to refuse or cancel any booking where required by law or operational circumstances.
3. Prices
All prices displayed are subject to change without prior notice until a booking has been confirmed.
Quoted prices may vary due to:
- Government taxes
- Park entry fees
- Airline surcharges
- Fuel price adjustments
- Exchange rate fluctuations
- Hotel availability
Once your booking has been confirmed, the agreed price will apply unless changes are required by law or imposed by third-party suppliers.
4. Payments
Payments may be made through approved payment methods offered by Tours Peleceer.
Full payment deadlines will be communicated during the booking process.
Failure to make payment by the required date may result in cancellation of your reservation.
5. Cancellations by the Customer
Cancellation requests must be submitted in writing.
Refund eligibility depends on:
- Time before departure
- Hotel policies
- Airline conditions
- National park regulations
- Third-party supplier terms
Any non-refundable expenses already incurred may be deducted from the refund amount.
6. Changes to Bookings
Customers may request changes to confirmed bookings.
Changes are subject to:
- Availability
- Additional charges
- Supplier approval
Tours Peleceer cannot guarantee that requested changes will always be possible.
7. Cancellation by Tours Peleceer
Tours Peleceer reserves the right to cancel or modify any tour due to circumstances including:
- Severe weather
- Natural disasters
- Government restrictions
- Civil unrest
- Safety concerns
- Supplier failures
- Events beyond our reasonable control
Where possible, we will offer:
- Alternative travel arrangements
- Rescheduling
- Credit towards future travel
- A refund where appropriate
8. Travel Documents
Travelers are responsible for ensuring they possess:
- Valid passports
- Required visas
- Vaccination certificates
- Travel insurance
- Any other documentation required by destination countries
Tours Peleceer shall not be responsible for denied entry due to incomplete or invalid documentation.
9. Travel Insurance
We strongly recommend that every traveler obtains comprehensive travel insurance covering:
- Medical emergencies
- Personal accidents
- Lost luggage
- Trip cancellation
- Personal liability
- Emergency evacuation
Travel insurance is the responsibility of the traveler unless otherwise stated.
10. Health and Safety
Travelers should disclose any medical conditions that may affect participation in a tour.
Participants are responsible for:
- Following guide instructions
- Observing park regulations
- Respecting wildlife
- Exercising reasonable care for their own safety
Tours Peleceer reserves the right to remove any participant whose behavior endangers others or disrupts the tour.
11. Wildlife Viewing
Wildlife sightings cannot be guaranteed.
Animal behavior is unpredictable, and Tours Peleceer cannot guarantee sightings of specific species during any safari.
12. Customer Responsibilities
Customers agree to:
- Provide accurate booking information.
- Arrive on time for scheduled departures.
- Respect local laws and customs.
- Respect wildlife and protected areas.
- Follow instructions provided by guides and staff.
13. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Videos
- Graphics
- Tour descriptions
- Design elements
is the property of Tours Peleceer or its licensors and may not be copied, reproduced, distributed, or modified without prior written permission.
14. Website Use
Users agree not to:
- Attempt unauthorized access to the website.
- Upload malicious software.
- Disrupt website operations.
- Use the website for unlawful purposes.
- Copy or scrape website content without permission.
15. Limitation of Liability
To the fullest extent permitted by law, Tours Peleceer shall not be liable for losses or damages arising from:
- Flight delays or cancellations
- Weather conditions
- Wildlife behavior
- Government actions
- Illness or injury
- Theft or loss of personal belongings
- Third-party service failures
- Force majeure events
Our liability is limited to the value of the services purchased where required by applicable law.
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Kenya.
18. Changes to These Terms
Tours Peleceer reserves the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on our website.
Continued use of our website or services constitutes acceptance of the revised Terms.
19. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Tours Peleceer
Website: https://tours.peleceer.co.ke
Email: info@tours.peleceer.co.ke
Phone: +254 722 000 810
Address: Nairobi, Kenya
Acceptance
By using https://tours.peleceer.co.ke, making an inquiry, or booking any service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.